Privacy Policy of Quest Travel Agency LLC 

Effective Date: February 17, 2025

Quest Travel Agency LLC  ("we," "us," or "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services, including booking travel arrangements and accessing our website.

1. Information We Collect

We collect personal information necessary for providing our travel services, including but not limited to:

1.1. Personal Identification Information:

Full Name

Date of Birth

Passport Details

Nationality

Contact Information (Email, Phone Number, Address)

1.2. Travel Details:

Travel Itinerary

Flight, Hotel, and Car Rental Details

Special Requests (e.g., dietary preferences, accessibility needs)

1.3. Payment Information:

Credit/Debit Card Details

Billing Address

Transaction History

1.4. Communication Data:

Communication records via email, phone, and social media platforms.

1.5. Technical Information:

IP Address

Browser Type and Version

Operating System

Device Information

Cookies and Tracking Technologies

2. How We Collect Information

We collect personal data through the following methods:

Direct interactions: When you make a booking, contact us, or subscribe to our newsletters.

Automated technologies: Using cookies and tracking technologies on our website.

Third-party sources: From travel partners, payment processors, or publicly available sources.

3. How We Use Your Information

We use your personal data for the following purposes:

3.1. Service Delivery:

To process and confirm travel bookings, reservations, and payments.

To communicate with you about your travel plans.

3.2. Customer Support:

To respond to inquiries, requests, and complaints.

3.3 Marketing and Communications:

To provide you with information about promotions, special offers, and newsletters. (You can opt-out at any time.)

3.4. Legal Compliance and Security:

To comply with legal obligations, such as tax and accounting requirements.

To protect against fraud and unauthorized transactions.

4. Sharing Your Information

We may share your personal data with:

4.1. Third-Party Service Providers:

Airlines, hotels, car rental companies, and other travel suppliers to complete your bookings.

Payment processors to facilitate secure payments.

4.2. Legal Requirements:

To comply with legal obligations or respond to lawful requests by public authorities.

4.3. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new owner.

5. Payment Information Security

We take the security of your payment information seriously.

Payment details are processed through secure payment gateways using encryption technology.

We do not store your full credit card information on our servers.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site usage, and assist in marketing efforts.

Types of Cookies Used:

Essential Cookies (necessary for site functionality)

Analytical/Performance Cookies (to improve our website)

Marketing Cookies (to deliver personalized ads)

You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your residence, where data protection laws may differ. We take appropriate safeguards to ensure the security of your data during such transfers.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: questtravelagency25@gmail.com

Phone: 715-350-1241